Why
SB (Surosebard.Com)?
The
Surosebard.com's excellent prices
are not the only reasons why our customers
rave about our services! Our customers
appreciate:
Industry-leading
Customer Care program
Rock-solid
network - 100% uptime guaranteed
100%
customer satisfaction guaranteed
Unmatched
reliability
Lightning-fast
network connectivity
Custom
hosting environment
Innovative
support technology
We've taken great strides
to provide reliable access to you.
Our bandwidth saturation average (a
measure of how crowded our systems
are) is less than 30%. We have redundant
DS-3 (capable of 45Mbps each) lines
with diverse routes to the Internet
Backbone, ensuring our servers always
have an active connection to the Internet.
BGP Peering allows us to automatically
re-route traffic away from "Internet
Traffic Jams." This means when
one part of the Internet slows down
your site will not be caught in the
bottleneck. All of our servers are
fast Dual Pentium III based technology
with 512+ MB of RAM. We keep our servers
at less than 50% capacity so even
when traffic peaks, our servers won't
overload.
100%
Customer Satisfaction Guaranteed
While
our competitors force half- or full-year
commitments, here at Global Creation
you can pay month-to-month. All our
server packages come feature-rich
and competitively priced. Our starter
UNIX package includes a full domain
name, 24 hour toll free technical
support and dozens of useful CGI scripts
to enhance your site. You even have
the option of pre-paying 1 year in
advance to receive a hefty discount.
Because of this guarantee to customer
satisfaction, Global Creation has
grown quickly to hosting sites for
businesses in over 170 countries since
1997. If your site requires secure
server, FrontPage 2000, Real Audio/Video
or any of our other cutting-edge features
then Global Creation is the only choice
for your web hosting needs.
Unmatched
Reliability
The
Surosebard.Com aprovides all of its
clients with cutting-edge hardware,
software and technology. All of realDomainHost.com’s
servers are custom-built with the
most reliable equipment for higher
performance. Best of all, there are
less than 256 domains hosted on each
of our servers, unlike the majority
of our competitors who host anywhere
from 500 to 1000 domains per server.
With such a small number of domains
on each server there is a lower server
load, disk access time decreases and
network speed increases.
Lightning-Fast
Network Connectivity
The
Surosebard.Com has chosen five of
the best backbone providers to relay
all traffic. This means that all our
clients have a 100% uptime guarantee.
The network is designed around redundancy
and efficiency. BGP4, five DS3 lines
and one OC3 connection to diverse
backbones and a fully 100 Mbps Cisco
Switched network make the Global Creation
network top-notch.
Custom
Hosting Environment
We
strongly believe that the environment
where the servers are located is as
important to our client’s websites
as the services our clients are receiving.
The Surosebard.Com Data Center is
geographically located near an Internet
Exchange Point to minimize traffic
hops and optimize performance. Our
Data Center features a Power Management
System which includes 2.5 megawatts
premise power, a customer dedicated
power backed up by an Uninterruptible
Power Supply (UPS), a 235,000 watt
diesel generator, customer dedicated
circuit breaker protection and scalable
customer power. We also have fire
zones above the ceiling and below
the floor, specialized heat/smoke
sensors and automatic fire department
notification. Our Mainframe Style
Construction includes HVAC, separate
cooling zones, and seismically braced
racks. Our server hosting facility
also uses scalable areas; cabinets,
full open racks, shared open racks,
and are secured by motion sensors,
key-card access, video camera surveillance,
a security breach alarm, and 24/7
police monitoring. Our Network Operations
Center is a high security facility,
and no customer is permitted to enter
this area. Certified technicians are
monitoring the equipment 24 hours
a day.
Innovative
Support Technology
The
Surosebard.Com is currently hosting
over 500 customers whose skills range
anywhere from novice-level to experts.
These range from personal websites
to Fortune 500 corporations. The Global
Creation customer service center is
staffed 24 hours a day to offer assistance
in any area. When the call center
cannot resolve a customer's issue,
the dedicated Customer Care Team steps
in to facilitate the resolution of
any problem, whether billing, technical
or administration. At no point does
a realDomainHost.com customer feel
alone; they know that we are standing
by waiting for their call. With 24/7
toll-free technical support, 24/7
online support chat and a dedicated
online support center, Surosebard.Com
is constantly rated in the Top 10
of any list for its support and dedication.
Our web site
design process is a combination of
integral components that work together
towards a common goal.
We effectively use crucial elements
such as:
- Project
definition and objectives
- Strategy
and outcomes
- Requirements
and web page usability
- Web
site Concept development
- Information
architecture
- Web
site and web page Interface design
- Multimedia
design integration
- Solution
and web site optimisation
- Technical
design and architecture
- Web
site hosting, management and support
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